Traumality Community

Community Guidelines

The Traumality Community is a space for people to learn, reflect, connect and continue the conversation around trauma, mental health and trauma-informed change.

People here may come from very different backgrounds. Some may be professionals, some may have lived experience, and some may simply be here to learn.

We want this to be a thoughtful, respectful and safe space for all of them.

Be respectful

Disagreement is welcome. Personal attacks are not.

Challenge ideas, approaches and systems without attacking the person sharing them.

Harassment, bullying, discrimination, hate speech, threats or deliberately hostile behaviour will not be tolerated.

Speak from your own experience

You are welcome to share your experiences and perspectives, but remember that what helped you may not be right for somebody else.

Try to use language such as “What helped me was…” rather than “You need to…”.

There is room here for different experiences and different views.

Do not diagnose other members

Please do not diagnose, label or speculate about another member's mental or physical health.

This includes telling somebody that they have a particular diagnosis, disorder, trauma response or psychological condition based on something they have shared.

Professionals should also avoid providing individual clinical assessments or treatment recommendations through community discussions.

This community is not a crisis or medical service

The Traumality Community is for discussion, education and connection. It is not a substitute for professional medical or mental health support.

Please do not use the community to seek or provide emergency, crisis, diagnostic or medical advice.

If you or somebody else is in immediate danger, contact the appropriate emergency or crisis service in your country.

Share difficult experiences with care

Trauma can involve deeply personal and difficult experiences.

You are welcome to talk about lived experience, but please consider how much detail is necessary when discussing potentially distressing subjects.

Where appropriate, add a short content note at the beginning of your post.

Content note: discussion of childhood abuse

Protect privacy

Do not share somebody else's private information, story, medical information, messages or identifying details without their permission.

Be especially careful when talking about children, family members, clients, patients or people you support professionally.

If you are discussing a professional case, it should never be possible to identify the individual involved.

No unsolicited private approaches

Being part of the community does not automatically mean somebody is comfortable being contacted privately.

Please respect people's boundaries and do not repeatedly message, pressure or pursue other members.

Promotion should add value

Members are welcome to share relevant organisations, books, events, services, research and resources when they genuinely contribute to a discussion.

The community should not become an advertising board. Please avoid:

  • Repeated promotion of your own services
  • Posting the same link across multiple discussions
  • Unsolicited sales messages
  • Affiliate spam
  • Joining conversations purely to promote yourself or your organisation

Professional titles and credentials

If you choose to display a professional role, qualification or organisation on your profile, the information should be accurate.

Being a member of the Traumality Community does not mean that Traumality endorses, verifies or recommends that person or their services unless explicitly stated otherwise.

Respect different perspectives

Traumality raises questions about trauma, diagnosis, medication, mental health services and the way systems respond to distress.

People will not always agree. Members should be able to question established ideas and challenge systems while still respecting people who have different experiences or perspectives.

Constructive debate is encouraged. Certainty, ridicule and hostility are not.

Keep conversations relevant

Posts should broadly relate to trauma, mental health, lived experience, trauma-informed practice, healing, relationships, research, services, systems change or the themes explored through Traumality.

Repeated spam, unrelated promotion or deliberately disruptive posts may be removed.

If something doesn't feel right

If you see a post or comment that you believe breaks these guidelines, use the Report option.

Reporting something does not automatically mean it will be removed. It allows the Traumality team to review the content and decide whether action is needed.

Moderation

To protect the community, we may remove content that breaches these guidelines.

Depending on the circumstances, we may also warn, restrict or remove accounts where there are repeated or serious breaches.

We will always aim to moderate fairly and proportionately.

One final thing

Trauma-informed spaces are not spaces where nobody is ever challenged or uncomfortable.

They are spaces where people are treated with dignity, boundaries are respected, context matters and curiosity is encouraged.

You do not have to agree with everyone here.

You do need to treat them like a human being.

Thank you for helping us build a community where meaningful conversations can happen.